1. We take immense pride in installing your curbing to ensure that it looks perfect when we leave. We conduct a thorough inspection of the property to ensure that everything is in order. If we happen to scrape the curb while cleaning, we have the necessary tools to fix it before we leave. We believe that it is our responsibility to provide you with a flawless product. However, once we leave, any damage caused to the curb by external factors such as a dog walking on it, neighbor kids scratching it, or accidental drops cannot be attributed to us. This type of product cannot be patched, and therefore, we will ensure that your property is videotaped upon leaving to guarantee that the curbing is perfect.
2. We recommend that you avoid any activities around the curb for at least 48 hours after installation. This includes leaving your sprinklers off for at least 24 hours. Although the curb may feel hard and appear durable, it can still be easily scratched or crushed under heavy pressure. Therefore, we advise you to refrain from using rakes, shovels, and hoes around the curb.
3. Curb damage due to crumbling or falling over is an extremely rare occurrence. However, if you ever encounter such an issue, please do not hesitate to contact us. We are always ready to review the situation and take the necessary steps to ensure your satisfaction.
Sprinklers and Drainage.
Sprinklers and Drainage
The most important thing to remember as a homeowner when it comes to curbing is to allow water to drain away from the house. You must take advice from us, so you don't have issues.
1) As a crew we try our very best to put drainage cuts into the curb in the right areas to allow water inside the curb to drain away. THESE DRAINS ARE ONLY FOR DIRECT RAIN AND SNOWMELT!!! All the water from the roof needs to be directed outside the curb. EX. extending your downspouts over the top or using the black pipe to get water away. Even though you have drainage cuts in the curb doesn't mean it can handle all the water from the roof before it pools up next to the house and gets into the basement. Every single callback we've had about water in the basement or crawl space was because the downspouts weren't extended across the curb. It's the homeowner's responsibility to protect the house. IF YOU DON'T BLOW OUT YOUR SPRINKLERS IN THE FALL AND THEY FREEZE, DO YOU BLAME THE LANDSCAPER WHO PUT THEM IN? IT'S COMMON SENSE.
2) Be aware that when the curb is installed your existing sprinklers may be inside the curb and may need to be adjusted or raised. Most sprinklers shoot over the curb with no issues but sometimes an adjustment is needed. It's not our responsibility to do this, we are curbers.
If your Curb is colored, it will need reseal.
1) If you chose to have normal curb, put in (concrete color), you will not need to do anything to it as gray curb doesn't get sealed. Anything with color has been sealed and will need to be resealed to keep the colors fresh. This may not need to be redone every year as it is up to the owner as to how glossy he/she wants the curb or how dark. When acrylic sealers break down with UV rays, they lose their luster and will seem like the color fades. It's not the color, it's the seal. They won't peel off or disappear, they just need to be resealed. If someone tells you, they have a "10" year sealer I would call "BS" on that. If that was true every single concrete company in the country would be using this as they wouldn't have to reseal. We currently don't offer a reseal program but will let you know where you can get it so you can simply do it on your own.
- Clear Guard by Butterfield. You can purchase at Maxwell Supply in Tulsa. They will come in 1 Gallon pails that will last you several applications. Use a 1/2 inch nap paint roller, six inches long. Make sure you clean curb of dirt, bird poop, and mud.
Common sense is required!
Although landscape curbing is durable and long-lasting, it does not have the same PSI or Tensile strength as concrete from a batch plant. The aggregates used in this product are similar to a mortar mix which doesn't have rock mixed in for strength. Fine sands are used along with certain chemicals and additives for workability and strength. Push mowers and riding lawn mowers can drive over curbing without any problems. However, issues arise when mower decks are too low or care isn't taken when passing over the top. Concrete can be scratched by metal, just like taking a screwdriver to a sidewalk. Weed wackers don't create any problems with curbing unless a metal blade is used. Driving over curbing with large tractors or vehicles is an absolute no-no. It's not the curb that's the problem, it's the ground underneath. If a large vehicle will leave ruts in the grass, imagine driving over the curb and it sinks. Common sense dictates that one should avoid doing this. Snow removal along driveways and sidewalks can also be problematic. Curbing doesn't react well to a skidder running over it or a snowblower hitting it. It's important to flag all the areas that have curbing near them.
It's worth noting that all the issues mentioned above are not warranty issues but rather problems that arise due to negligence and a lack of common sense..
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